Verify your email at checkout
What happens when you enter your email during Proworking or Virtual Office checkout. Sign in if you already have a HUB account, or create one and enter the 6-digit verification code we email you. Help for codes that don't arrive or don't work.
On this page
If you aren't signed in, checkout asks for your email before you can pay. HUB then checks whether you already have an account.
Enter your email
- Under Enter your email to continue, type your Email Address and select Continue.
- Or select Continue with Google to use your Google account.
If you already have an account
You see Sign in to continue with your email filled in. Enter your password and select Sign In. Checkout continues where you left off.
Sign in with a code instead of your password
- Select Sign in with a verification code instead.
- Check the Email Address and select Send Verification Code. We send a 6-digit code to your registered email address.
- Under Enter verification code, type the code and select Verify & Sign In.
If you're new to HUB
- In Set up your HUB account, enter your First Name, Last Name and Job Title.
- Create a Password of at least 8 characters and type it again in Confirm Password.
- Select Continue.
- We send a 6-digit code to the email address you entered.
- Enter the code under Confirm it's really you and select Verify & Continue.
Didn't get the code?
- Wait a minute, then check your spam or junk folder.
- Select Send me a new code. If it shows a countdown, such as Resend in 60s, wait until it ends.
- Make sure you typed your email correctly. If not, go back and start again.
Why doesn't my code work?
- If you asked for more than one code, use the one in the newest email.
- Enter all 6 digits with no spaces.
- If you still see an error, request a new code and try again.
Note: If you see Temporarily unavailable on the Continue button during Proworking checkout, new Proworking sign-ups are paused for a system upgrade. Try again later.