Reset your password
Forgot your HUB password? Select Forgot password on the sign-in page, enter your email, and we send a 6-digit reset code. Enter the code with a new password to sign back in. Covers codes that don't arrive and passwords that are rejected.
On this page
Reset your password
- Go to the HUB sign-in page and select Forgot password?
- Enter the Email Address you use for HUB and select Send Reset Code.
- We send a 6-digit code to your registered email address.
- Under Set New Password, enter your New Password (at least 8 characters).
- Enter the code in Verification Code.
- Select Reset Password. You see Password updated successfully. and you're signed in.
Note: Resetting your password signs you out of HUB on your other browsers and devices. Sign in again there with the new password.
Didn't get the reset code?
- The email can take a few minutes. Check your spam or junk folder.
- Select Resend it to get a new code.
- Make sure you entered the email your company uses for HUB.
Why was my new password rejected?
- It must be at least 8 characters.
- If an error appears under the password or code, read it, fix the field and select Reset Password again.
- Code must be 6 digits means the code is too short or too long.
Still can't sign in?
- If you signed up with Google or Microsoft, use that button on the sign-in page instead of a password. See Sign in to HUB.
- You can also sign in with a one-time code by email. See Sign in to HUB.
- If you still can't get in, contact Client Services.