Accept an invitation to HUB
Your company invited you to KMC HUB. Open the invitation email, finish setting up your account with your name, job title and password, and go to your dashboard. Explains expired, canceled or invalid invitation links.
On this page
When your company admin adds you to HUB, we send an invitation email to your registered email address. Accepting it creates your account and links it to your company.
Set up your account from the invitation
- Open the invitation email we sent to your registered email address and select its link.
- On Finish setting up your account, check that the email shown is yours.
- Under Legal Name, enter your First Name and Last Name.
- Under Work Information, enter your Job Title.
- Under Set Password, enter a Password of at least 8 characters and type it again in Confirm Password.
- Select Finish Setup. You see Welcome! Your invitation has been accepted. and your dashboard opens.
Note: Use the link from the email. Copying only part of it can make the link invalid.
Why doesn't my invitation link work?
- This invitation has expired. Ask your company admin to send a new one.
- This invitation has been canceled. Ask your company admin whether you should still have access.
- Invalid invitation link or We couldn't find a valid invitation token means the link is incomplete. Open it again from the email.
- Your account is already set up. You already accepted it. Sign in instead. See Sign in to HUB.
- Unable to verify your invitation. Please try again or contact support. HUB couldn't check the link. Open it again from the email, or contact support if it keeps happening.
After you're set up
Sign in with your email and the password you chose. If you forget it, see Reset your password.
Having trouble? Select Contact support on the setup page, or contact Client Services.