Review and sign your membership contract
Find your membership contract on the Contract tab, review the terms, sign it online by drawing your signature, and view or download the signed PDF. Explains Unsigned, Signed and Cancelled statuses and "PDF pending".
Memberships that come with a contract have a Contract tab. You can read and sign the contract there.
Find your contract
- Select Membership in the sidebar and open the membership.
- Open the Contract tab.
- Use the status filter or search to find a contract. Contracts are grouped as Unsigned, Signed and Cancelled.
A contract waiting for your signature also appears in Things to do on your dashboard.
Sign your contract
- On the Contract tab, select Review & sign on the contract.
- Read the Contract Document.
- Under Sign Contract, draw your signature in the box with your mouse or finger. Select Clear to start again.
- Select Submit Signature.
- HUB shows "Contract signed successfully!" and the contract status changes to Signed.
Warning: Read the whole contract before you sign. Signing is binding.
View or download the signed PDF
Select View PDF on the contract, then open or copy the link in Contract PDF.
PDF pending means the PDF isn't ready yet. It becomes available after the contract is signed. Cancelled contracts have no PDF.
Why can't I sign?
- "This contract has been cancelled and cannot be signed": ask your account manager for a new contract.
- If the contract is already signed, you'll see who signed it and when.
- If something in the contract looks wrong, don't sign. Contact your account manager or Client Services.
See also: View your contracts.