Upload and download business files

Share files with KMC on the Files tab of your Business Profile. Upload or drag and drop PDF, image, Word or Excel files up to 25 MB, search your files, and open or download them. Explains upload errors like file too large or unsupported type.

On this page

The Files tab keeps documents shared between your business and KMC.

Upload a file

  1. Select your name at the bottom of the sidebar.
  2. Select Business Profile.
  3. Select the Files tab.
  4. Select Upload and choose a file. You can also drag files onto the page.
  5. You see "File uploaded successfully" and the file appears in the list.
The Files tab with the Upload button.
The Files tab with the Upload button.

Note: You can upload PDF, PNG, JPG, DOC, DOCX, XLS and XLSX files up to 25 MB each.

Open or download a file

  1. Find the file. You can type its name in Search files....
  2. Point to the row and select Open to view it in a new tab, or Download to save it.

Each row shows the file Type, who it was Uploaded by and the Date.

Why didn't my file upload?

  • "File is too large. Max size is 25 MB." Compress the file or split it.
  • "Unsupported file type." Save it as one of the allowed types and try again.
  • If the list doesn't load, select Retry.

Note: For documents KMC asked you to submit for verification, use the Requirements tab instead. See Upload your business requirements.

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