- Book a meeting roomReserve a meeting room in HUB. Choose a building and room, pick a date and a free start time, set the end time and agenda, check how free hours and credits apply, then confirm. Also covers why you can't select a time slot or see Book a Reservation.
- View your reservations and historySee your upcoming meeting room reservations on the calendar, open a booking's details, and browse past or cancelled reservations in History by month, year, and status, including hours billed, free hours, and credits used.
- Reschedule a reservationChange the date, time, or agenda of an upcoming meeting room reservation in HUB with Reschedule. Explains the one-hour cutoff, why same-day changes aren't possible, and what to do if the new time adds extra hours.
- Cancel a reservationCancel an upcoming meeting room reservation in HUB, including the required cancellation reason, the one-hour cutoff before the meeting, why the Cancel Reservation button may be disabled, and how no-shows are billed.
- Meeting room credits and free hoursHow meeting room free hours (up to 2 hours a day on eligible rooms), monthly meeting credits, and billable hours work in HUB. Where to check credits left this month, and why a booking shows as billable or charged.
- Pay for extra meeting room hoursPay for excess meeting room hours at booking when your reservation goes beyond your free hours and credits. Covers Continue to Payment, choosing the membership to bill, paying with a saved or new card, and what to do if the card is declined.
- Meeting room fair usage guidelinesThe rules for using KMC meeting rooms. Free 2-hour daily use of small rooms, who is eligible, booking only through HUB, cancelling or rescheduling at least one hour ahead, no-show billing, and room etiquette.